Bad Product!! Samsung Recalls Galaxy Note 7 From Nigeria

Dealers in Nigeria have returned several unsold Galaxy
Note 7 phones and had their money refunded. However,
the buyers of the sold phones have refused to return
them to the dealers for onward return to Samsung.
Although the Galaxy Note 7 phones had not been
officially released in Nigeria before the recall, some
dealers and customers had already purchased the
phone from other countries.
The News Agency of Nigeria reports that Samsung
Electronics West Africa had made provision for dealers
to safely package and return the phones to the
company due to fault it admitted.
Vincent Anago, a dealer in phones and accessories at
Banex plaza, said “dealers across the country have
been asked to return the Galaxy Note 7 phones which
they have in stock.
“We have returned the ones we have and have been
refunded but we still haven’t had many of our
customers return the ones we sold them.”
Uche Okoro, a phone dealer, said that quite a number
of the phones had been returned to the company but
many Nigerians failed to oblige with the request.
“We have been asked to return these phones because
of the malfunction which is hazardous but it seems
Nigerians are not worried about the situation.
“Some of us were able to get these phones and
introduce them to the Nigerian market on time and
despite the high cost they sold well.
“We have had a few reported incidences of the phone
batteries heating up and leading to a fire and we
expected that more people will be convinced of the
danger the phone poses.
“We are still pleading with Nigerians to return these
phones for an exchange or refund and to take
advantage of the opportunity now because the phones
won’t be accepted after Samsung stops requesting for
them.”
Samsung had first called for the return and halting of
sales of the Samsung Galaxy Note 7 products in
September due to the number of battery explosions
that were reported by consumers.
(NAN)

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